Responsible Gaming
Our Commitment to Safe Gaming
At alpaa.com.au, we believe that online pokies and casino games should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Gambling should never be viewed as an income source or investment strategy.
Age Verification
Online gambling in Australia is only available to persons aged 18 years and over. By accessing our platform, you confirm that you meet the legal age requirement. We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own gambling behaviour, please seek help immediately:
- Chasing losses by gambling more to try to recover money
- Gambling with money you cannot afford to lose
- Hiding your gambling from family, friends, or partners
- Gambling to escape problems, stress, or negative emotions
- Experiencing difficulty controlling the amount of time or money spent gambling
- Neglecting work, study, or family responsibilities due to gambling
- Borrowing money or selling possessions to fund gambling
- Feeling anxious, irritable, or depressed when not gambling
- Failed attempts to reduce or stop gambling
- Lying about the extent or nature of your gambling activities
Self-Help Tools & Limits
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a given period
- Reality Checks: Receive regular notifications about your gaming session duration and expenditure
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform and related gambling sites
- Account Cooling Off: Take a voluntary break from gambling for a specified period
To access these tools, please contact our customer support team or visit your account settings.
Support Organizations & Resources
If you are struggling with problem gambling, please reach out to one of these free, confidential support services:
- Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support available 24/7 for Australian residents - Gambler's Help (Victoria)
Phone: 1800 858 858
Free counselling service for problem gamblers and their families - National Problem Gambling Helpline
Phone: 1800 858 858
Available across Australia with trained counsellors - GamCare (United Kingdom)
Website: www.gamcare.org.uk
Support and information for problem gambling - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for UK gambling sites - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Resources and support for responsible gambling - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
1-800-522-4700 | Free and confidential assistance
Take Action Today
If you or someone you know is struggling with problem gambling, please seek help immediately. Problem gambling is a serious issue that can affect your financial wellbeing, relationships, and mental health. Support is available, and recovery is possible.
Don't suffer in silence. Reach out to one of the organisations listed above—they are staffed by trained professionals who understand what you're going through and can provide confidential, non-judgmental support.
Last updated: 2026. alpaa.com.au is committed to promoting responsible gambling practices across all our services.